Return & Exchange Policy
Your satisfaction is our priority. Every piece is shipped after careful quality checks — but if something isn't right, we're here to help.
Eligible for Exchange
• Wrong product delivered • Damaged product received • Manufacturing defect Exchange requests must be raised within 7 days of delivery.
Not Eligible
• Products used, washed or altered • Customized / stitched orders • Sale or clearance items • Requests made after 7 days
How to Request an Exchange
1. Contact our support team within 7 days of delivery. 2. Share your Order ID, clear product photos and an unboxing video. 3. Once verified, we will arrange the exchange process.
Refund Policy
Currently, Quppayam Boutique does not offer refunds — only exchanges are available for eligible products. If a refund is approved under exceptional circumstances, the amount will be credited to the original payment method within 7–10 business days after approval.
Shipping Charges
Shipping charges are non-refundable. Exchange shipping charges may apply depending on the reason for exchange.