Privacy Policy
Your privacy matters to us. We are committed to protecting your personal information and ensuring a safe shopping experience with Quppayam Boutique.
1. Information We Collect
We may collect: your name, phone number, email address, billing and shipping address, order details (products, size, quantity, price, delivery preference), and messages or enquiries you send us (including WhatsApp chats, emails and support requests).
2. How We Use Your Information
To process and fulfil orders, communicate about your orders, returns and support requests, provide customer service, improve the website, prevent fraud, and send marketing communications only when permitted (you can opt out anytime).
3. Payment Security
Payments are processed securely by third-party payment gateways (Razorpay). We do not store your full card number, CVV, or complete payment credentials on our servers.
4. Cookies & Tracking
We use cookies to keep the website working properly, remember your preferences (like your cart), and understand traffic. You can control cookies through your browser settings.
5. Data Security & Retention
We implement reasonable administrative, technical and physical safeguards. However, no online system is 100% secure. We retain personal information only as long as necessary for order fulfilment, support, legal and compliance purposes.
6. Your Choices & Rights
You may opt out of marketing messages, request access to, correction of, or deletion of your personal information, and ask questions about how we use your data.
7. Children's Privacy
Our website is not intended for children under 18. We do not knowingly collect personal data from children.
8. Contact Us
Questions about this policy? Email support@quppayam.com or WhatsApp +91 97463 86125.